DigitalXC is a GenAI-enabled Service-as-a-Software platform that accelerates zero-touch operations & consumer-grade UX within your Enterprise SERVICE-AS-A-SOFTWARE PLATFORM ARCHITECTURE Omni Channel User Experience Layer GenAI/Agentic AI Layer Digitization Layer (Service-as-a-Software) Hyp
The catalog centric world will usher in major changes to Enterprises. Get ready to adopt Service Design & engineering, Product management rhythm, performance metrices for UX, software-defined services layer etc., and a whole lot of interesting changes as Service Deilvery will shift its focus on
Musings from the eye of the storm: Learning from the past disruptions.. June 09 Marketing Team The main focus of Enterprises in the last few weeks has been to manoeuvre through the current storm with minimal impact and to emerge stronger on the other side, when the situation stabilizes. As a first s
Blog Partners Pricing Mindshare Metered pricing model in IT services August 30 Marketing Team IT service delivery in line with their business needs. Service Marketplace ? It is time for IT services to enter the realm of metered and utility model of pricing (pay-as-you-go). Service catalogs are
Helping CIOs address dual mandate: Save cost & Accelerate Digitization August 27 Marketing Team Every industry’s business priority and strategy has gone for a toss in the last three quarters. CIOs are in the hot-seat and at the center of this crisis. They are facing some unique challenges