Driving Enterprises Delivery Maturity April 16 Ganesh Kannan Emergence of platform approach A platform based approach for service delivery provides fully functional services with automated delivery that can be readily subscribed. The platform enables Anything-as-a service and delivers outcomes . They do so by abstracting the underlying integrations and automations. Ex: user boarding in an Enterprise . This is a standard service that cut across teams. The platform leverages reusability , the way services are designed and delivered. And provides user-onboarding as a service with any specific customization needed . Enterprises can subscribe these services from the platform and be up and running in a very short time . Now Contrast this to buying a product and building services from scratch. The pace of adoption is extremely high. Benefits •User experience will improve multi-fold – Drives self-service significantly •Speed of migrating services is significantly higher •Capital requirements for building new services are very minimal. •Organizational technical knowledge will no longer be a limitation in delivery In summary Platforms provide the art of possibilities when it comes to delivering new services. We see this as a big emerging trend in building and deploying service that can truly shape the way of Schedule Demo Signup Cookie consent We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Do not sell my personal information. Cookie Settings Accept DigitalXC from DigitalXC Inc. How can we help? We're here for you! Chat by Drift Write a reply... future Enterprise delivery maturity. Please share your thoughts and how this resonates in your scenario.